Product Service and Support

Our Technical Department is staffed by highly trained technicians dedicated to servicing and repairing your money counting and office equipment. We offer a range of service options designed to meet our customers’ specific needs.

Please note that, due to geographical limitations, some services may not be available in certain regions. In such cases, we will provide suitable alternative solutions to ensure your equipment remains well maintained and operating at peak performance.

Our Services

Cash Processing Technologies knows that our solutions will improve the efficiency, accuracy, and security of your cash processing systems, reducing the amount of time you need to spend on daily cash counting tasks.

Our service include, but are not limited to:

Drop & Wait

Visit us at an appointed time and wait while we service your machine.

Collect & Return

We collect your machine, service it, and return it with a given period.

Onsite Support

We come to you for onsite technical support.

Expert Help to Keep You Counting

Support

From setup and staff training to troubleshooting, repairs, and firmware updates, our team keeps your counters and cash-control tools running smoothly. Browse FAQs, download manuals and software, or contact us for fast, friendly assistance.

Need Technical Support?

Tell us what’s going wrong and we’ll jump on it. Please include your product name/model, product serial number, a brief description of the issue, any error codes or screenshots, and your preferred contact details. Submit the form and our support team will get back to you with next steps as quickly as possible.